Privacy Policy

KUADROS.COM is committed to respecting and protecting your privacy and providing a friendly and satisfactory environment for our visitors and buyers. We strive to provide the most satisfactory online service of our high-quality products. See our complete Privacy Policy.

* This policy was last updated on 12/05/2024

At KUADROS.COM, we appreciate our customers and value their concern for privacy. We take great care in protecting your personal information and in complying with all applicable laws and our own internal standards and ethics. It is our greatest wish that you know how we manage your information. For more information, please read this Privacy Policy.

The Privacy Policy refers to personal information that may be collected when you connect with KUADROS, KUADROS.COM, or any of its variations ("KUADROS," "Site," "we," "us"), affiliates and associates. It is always our highest priority to protect the privacy and security of your personal information, and we believe that a clear, comprehensive, and straightforward privacy policy serves the best interests of our customers and our firm.

This Privacy Policy clarifies our methods of collecting, using, disclosing (under specific stipulations), and protecting your personal information. Finally, this Privacy Policy presents your options for collecting, using, and disclosing your own personal information. Your visit to our site or our subsidiary sites presupposes your acceptance of the terms of our Policy. In our effort to constantly develop our website to improve services, our Privacy Policy might face changes. KUADROS.COM reserves the right to amend or modify this Privacy Policy without prior notice. Therefore, we ask that you review our Privacy Policy each time you visit us.

* We are not responsible for the content or privacy policies on any website that may be linked but not operated by KUADROS, Inc.

Information collection: We employ different means to collect your information to provide an efficient, rewarding, and personalized experience. For example, your personal information can be used to:

Simplify the usability of our site and avoid the need to re-enter information when logging in.
Facilitate quick searches for products, information, and services
Create the most relevant content.
Notify you of our new products and services.

(1) Registration and orders

It is a prerequisite to complete our online registration form before using certain information or ordering products. During registration or payment, you will be asked to provide the required basic personal information, such as your full name, including your address to send our products and billing, phone number, email address, and credit card number. We also ask for your country and/or the location of your organization for the sole purpose of complying with your country's laws and regulations. Such detailed personal information is necessary for good communication with you, for billing processing, the secure delivery of your orders, and for internal marketing.

(2) Email addresses

You will be asked to provide your email address in certain locations on the Site:

when making a request for notification of new products
to receive our email newsletters and special offers
or to register for a contest or giveaway

. The opportunity to participate in a contest or giveaway. If you choose to participate, you must disclose certain information that will be properly used to notify the contest and giveaway winners, as well as to award prizes. The names and cities of the contest and giveaway winners may be posted on our site. Your participation in a contest or giveaway implies your choice to receive our email newsletter and special offers, and this will be notified in the official rules of our contest and giveaway.

(3) Cookies and other technologies

Our site also uses cookies and web beacons (also called transparent GIF technology or "action tags") to speed up the site, track items in your shopping cart, present you with exclusive personal content, identify you and your access privileges, and track your site usage.

(i) The internet browser stores small pieces of information in text file format on your hard drive known as Cookies. Internet browsers generally accept cookies by default. But you can change the settings and reject and delete cookies. If you do, you may be denied access to certain hyperlinks on the site. We make use of cookies:

to facilitate your selection and purchase of products
to place them in an online shopping cart
and record your browsing and buying activity

COOKIES CANNOT BE USED TO GATHER CONFIDENTIAL USER INFORMATION. Our cookies are not "spyware".

(ii) Web beacons deliver cookies that allow us to determine if our site has been visited and how frequently. Any animated image on the Site, such as an advertisement banner, can function as a web beacon.

(iii) We may use the services of third-party advertising companies to optimize site usability or to publish our ads. These companies may use cookies and web beacons to evaluate the effectiveness of the advertising (such as the most visited web pages or products purchased, as well as the amount). Any information collected by these third parties through cookies and web beacons is not linked to any personal information we have collected.

(iv) For example, Facebook collects certain information through cookies and web beacons to learn about the web pages visited and products purchased. It should be noted that the information received by Facebook through cookies and web beacons is not linked to any personal information collected from any customer.

(a) Log files. When accessing a site, the site's server recognizes your Internet URL. Your Internet Protocol ("IP") address, Internet service provider, and date/time stamp can be accessed for system administration, troubleshooting, order authentication, and internal marketing.

(b) Age. No personal information is collected from children under 18 years of age. You are required to ensure you are at least 18 years old or that you are accessing the Site under adult supervision. If you are under 18, you are requested not to disclose any personal information to us. If necessary, please do so under strict adult supervision.

(c) Product reviews. We welcome reviews of our products, and if you choose to submit your reviews, your name or pseudonym (but not your email address) will remain visible and usable for visitors, including any personally identifiable information you choose to include at your own responsibility in the review. We strongly encourage you not to post sensitive personal information, such as contact information, phone numbers, or email addresses. You can forward your valuable review without disclosing any personal information.

(4) Use and disclosure of information

(a) Internal use: your personal information is used to process your order and provide you with customer service. Additionally, your personal information can be used internally to improve the design and content of the Sites, develop reach, and optimize the marketing of our services and products, and establish general market information about our site visitors. To facilitate such use, including the uses mentioned in Section 2, your information may be shared with partners under the control of KUADROS.COM, Inc.

(b) Communications with you: We use your personal information to communicate with you on our Site and manage your orders and deliveries. We may also forward a confirmation email after you register with us. We may notify you of our service-related information in the exceptional case of necessity (for example, if we must temporarily suspend our service to develop our site). Furthermore, submitting your email address is a prerequisite for registering for a contest or giveaway; to request notification of new products or services; or to subscribe to email newsletters and exclusive offers. Your email address will be used to transmit information to you. We also take advantage of the option to unsubscribe or avoid future emails. Since we need to communicate with you about orders you place, you cannot opt-out of receiving emails related to your orders.

(c) External use: our priority is to provide excellent service and a broad selection. We avoid selling, renting, trading, licensing, or disclosing your personal or financial information to anyone, except our affiliates under the control of KUADROS.COM, Inc. However, there are a few exceptions:

(i) Occasionally, we use external service providers (such as EMS, FedEx, UPS, and TNT) to perform specific tasks on our behalf, such as product delivery, which requires the disclosure of certain information such as your name, shipping address, and phone number. However, this disclosure is closely monitored and disclosed with the sole intention of perfectly fulfilling the given task.

(ii) Similarly, to assist you in purchasing our products and providing customer service, we need to forward your credit card number to financial corporations such as credit card processors and issuers. When your credit card number is sent for authorization, we employ high-tech data encryption to protect your information.

(iii) Such information may be disclosed in response to requests from law enforcement officials conducting investigations, subpoenas, a court order, or if the law requires us to disclose certain information. We will also disclose certain personal information when necessary to defend our legal rights, implement our Terms of Use or other agreements, or to defend ourselves or others. For example, the information may be disclosed to prevent fraud or to impede illegal use of the Site.

(iv) Habitually, no part of your personal information is sold (or traded or rented) to other companies. However, there is a future possibility of acquiring or merging with or being acquired by another company and also disposing of some or all of our assets. If that occurs, your personal information may be open to that company, but such disclosure will be subject to the prevailing Privacy Policy.

(v) We may provide non-personal type information (for example, the number of visitors to a web page or the number of orders placed on a particular date) to third parties such as advertising partners. However, this information cannot reveal the identity of any user.

(vi) We may publish the name, country, city, and state of the winners of our contests and giveaways.

(vii) We may disclose your personal data to our intermediary service providers, subcontractors, and agents operating under contract on our behalf to offer certain services. These third parties are not entitled to use the provided personal information in any way except with the authorization of KUADROS. They are contractually bound to use such information only to assist us and to preserve the confidentiality and security of such information.

(d) Site analysis: We collaborate with an external service provider to better understand the functionality of our Site. For this purpose, the external service provider places cookies on your computer to collect information. The information thus collected enlightens us on certain facts like the search engine that referred you to our websites, the details of your navigation through our websites, your purchases, and the traffic driven by advertisements and emails. This information is carefully monitored to provide better service to our customers and present you with more personalized information about our products and offers. While our external service provider cannot access your credit card information, email address, or password information which is securely maintained, your personal information can be used when it meets our needs. However, our external service provider is contractually bound to maintain the confidentiality and security of all details collected and analyzed for us. They cannot, in any way, disclose your personal information or manipulate it for any other purpose, except collectively and purely personally.

(5) Data security

The Site features physical, electronic, and administrative procedures to protect the privacy of your personal information, in addition to Secure Socket Layers ("SSL") for any financial transaction on the Site. We use SSL encryption which includes a variety of sophisticated techniques to protect your personal information online at our facilities. Everyone is denied access to your personal information by default, except when our employees require it to perform a specific job. Decisively, we rely on external service providers for the physical security of our computer hardware and trust in the efficiency of their security system.

While we employ first-class industry-standard security to protect your personal information, we cannot guarantee 100% security against hackers and cyber terrorists, as is the case with other websites.

(6) Opt-out / Corrections

We welcome your request to:

correct or revise your personal information;
suspend our email sending; and/or
deactivate your current account to prevent future purchases through that account.

You can submit your requests to the Site's customer information center, or directly by email to: info@kuadros.com.

(7) Your rights

You have several rights related to your personal information:

The right to be informed about how your personal information is used and shared.
The right to access the personal information we have collected about you.
The right to request correction of inaccurate personal information we have about you (this can also be done through the My Account page).
The right to request that we delete your data, or stop processing or collecting it, in some circumstances.
The right to stop direct marketing messages and withdraw consent for other processing based on consent at any time.
The right to request that we transfer or transfer elements of your data to you or another service provider.
The right to lodge a complaint with your data protection regulator: the Information Commissioner's Office.

To exercise your above rights, or if you have any questions, please email us at info@kuadros.com and we will be happy to assist you. We may ask you to provide us with additional information so that we can verify your deletion request and authorize it.

Please note that your personal information is linked to your user account, and deleting certain personal information, such as your email address, will also result in the deletion of your user account.

Updates to this policy

If we modify or revise this Privacy Policy, you can check our site to see the changes and updates and obtain information about the information we collect, use, and disclose. Please review this Privacy Policy periodically to know if the Privacy Policy has been revised or updated. For any inquiries related to our Privacy Policy, please contact one of our customer service representatives.

e and a wide selection. We avoid selling, renting, trading, licensing, or disclosing your personal or financial information to anyone, except to our affiliates under the control of KUADROS.COM, Inc. However, there are a few exceptions:

(i) Occasionally, we use third-party service providers (such as EMS, FedEx, UPS, and TNT) to perform specific tasks on our behalf, such as delivering products, which requires the disclosure of certain information like your name, shipping address, and phone number. But this disclosure is carefully monitored and disclosed only with the sole intention of perfectly fulfilling the given task.

(ii) Similarly, to help you purchase our products and provide customer service, we need to forward your credit card number to financial corporations such as credit card processors and issuers. When your credit card number is sent for authorization, we employ high-tech data encryption to protect your information.

(iii) Such information may be disclosed in response to requests from law enforcement officers conducting investigations, subpoenas, a court order, or if the law requires us to disclose certain information. We will also disclose certain personal information when necessary to defend our legal rights, implement our Terms of Use or other agreements, or to defend ourselves or others. For example, information may be disclosed to prevent fraud or to stop illegal use of the Site.

(iv) Habitually, no part of your personal information is sold (or traded or rented) to other companies. However, there is a future possibility of merging with or being acquired by another company and also disposing of some or all of our assets. If that happens, your personal information may be made open to that company, but that disclosure will be subject to the current Privacy Policy.

(v) We may provide non-personal information (e.g., the number of visitors to a web page or the number of orders placed on a particular date) to third parties such as advertising partners. But this information cannot reveal the identity of any user.

(vi) We could publish the name, country, city, and state of the winners of our contests and giveaways.

(vii) We may disclose your personal data to our subcontractors, agents, and intermediaries operating under contract on our behalf to offer certain services. These third parties have no right to use the provided personal information in any way except with the authorization of KUADROS. They are contractually obligated to use such information only to help us and to preserve the confidentiality and security of such information.

(d) Website analysis: We collaborate with a third-party service provider to better understand the functionality of our Site. For this purpose, the third-party service provider places cookies on your computer to collect information. The information thus collected will enlighten us about certain facts such as the search engine that suggested our websites to you, the details of your browsing through our websites, your purchases, and the traffic driven by advertising and emails. This information is carefully monitored to provide better service to our customers and to present you with more personalized information about our products and offers. While our third-party service provider cannot have access to your credit card information, email address, or password information that is kept securely, your personal information may be used when it meets our needs. But our third-party service provider is contractually bound to maintain the confidentiality and security of all details collected and analyzed for us. It cannot, in any way, disclose your personal information or manipulate it for any other purpose, except in a collective and purely personal manner.

(5) Data security

The Site features physical, electronic, and administrative procedures to protect the privacy of your personal information, in addition to Secure Sockets Layer ("SSL") for any financial transactions on the Site. We use SSL encryption that includes a variety of sophisticated techniques to protect your personal information online in our facilities. Everyone is denied access to your personal information by default, except when our employees require them to perform a specific job. Decisively, we rely on external service providers for the physical security of our computer hardware and trust in the efficiency of their security systems.

While we employ top-tier industry-standard security to protect your personal information, we cannot guarantee 100% security against hackers and cyber terrorists, as is the case with other websites.

(6) Opt-out / Corrections

We welcome your request to:

correct or revise your personal information;
suspend our sending of emails and / or
deactivate your current account to prevent future purchases through that account.

You can send your requests to the site's customer information center, or directly by email to: info@kuadros.com.

(7) Your rights

You have several rights related to your personal information:

The right to be informed about how your personal information is used and shared.
The right to access the personal information we have collected about you.
The right to request the correction of inaccurate personal information that we have about you (this can also be done through the My Account page).
The right to request that we delete your data, or stop processing or collecting it, in some circumstances.
The right to stop direct marketing messages and withdraw consent for other processing based on consent at any time.
The right to request that we transfer or transmit elements of your data to you or another service provider.
The right to file a complaint with your data protection regulator: the Information Commissioner's Office.

To exercise your above rights, or if you have any questions, email us at info@kuadros.com and we will be happy to assist you. We may ask you to provide us with additional information so that we can verify your deletion request and authorize the same.

Please note that your personal information is linked to your user account and the deletion of certain personal information, such as your email address, will also result in the deletion of your user account.

Updates to this policy

If we modify or revise this Privacy Policy, you can check our site for changes and updates and get information about the information we collect, use, and disclose. Review this Privacy Policy periodically to know if the Privacy Policy has been revised or updated. For any queries related to our Privacy Policy, please contact one of our customer service representatives.