Refund policy

Refund Policy & Satisfaction Guarantee

Hand-made oil painting reproductions with a 100% Satisfaction Guarantee

At Kuadros.com, we stand behind the quality and artistry of our Hand-made oil painting reproductions. Your satisfaction is our priority, which is why we’ve created a clear, transparent, customer-focused refund policy so you can shop with complete confidence.

✅ Preview before shipping

Before any artwork is shipped, we send you a high-resolution photo of your finished painting for approval, so you know exactly what you’ll receive.

🎨 Unlimited adjustments or a different artist

If the preview doesn’t meet your expectations, we offer:

Any adjustments you request at no extra cost
The option to assign your painting to a different artist if you prefer
Or, if you’re still not satisfied, a full refund — no questions asked

💰 Full refund guarantee

If you’re not completely satisfied with the preview, we’ll refund 100% of your payment. No hidden fees. No hassle.

🔒 A risk-free shopping experience

We want your experience to be smooth and worry-free. You’re under no obligation until you approve the final preview of your artwork.

Why customers trust Kuadros

🖌️ 100% hand-painted by professional artists — never digital prints
📷 Preview before shipping for your peace of mind
🛡️ Hassle-free refund guarantee if you’re not satisfied
🌍 Worldwide shipping with secure packaging and tracking

Frequently Asked Questions

What if I change my mind after placing the order?

No problem — you can

cancel your order at any time before approving the preview and you will receive a full refund.

How long do revisions take?

Revisions usually take between 2 and 5 business days, depending on what is requested. We work closely with our artists to ensure fast results without compromising quality.

Are paintings really 100% hand-painted?

Yes! Every piece is painted by hand by skilled artists using high-quality oils on canvas. No digital prints or machines — just authentic art with museum-quality craftsmanship.

Terms of our refund policy

Refunds are available before shipment if you are not satisfied with the preview.
Once the preview has been approved and the painting has been shipped, refunds are no longer available, except in cases of damage during transit.
If your painting arrives damaged, please notify us within 7 days and include photos, and we will send you a replacement or a refund.

Our refund policy at a glance

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