Refund policy

 

Refund Policy and Satisfaction Guarantee

Hand-Painted Oil Painting Reproductions with 100% Satisfaction Guarantee

At Kuadros.com, we stand behind the quality and artistry of our hand-painted oil painting reproductions. Your satisfaction is our top priority. That’s why we’ve created a clear, transparent, and customer-focused refund policy, so you can shop with complete confidence.

✅ Preview Before Shipping

Before we ship any artwork, we’ll send you a high-resolution photo of your finished painting for your approval. This way, you’ll know exactly what you’re getting.

🎨 Unlimited Revisions or Artist Reassignment

If the preview doesn’t meet your expectations, we offer:

  • Making any adjustments you request at no additional cost

  • Reassigning the artwork to another artist if you prefer

  • Or, if you're not satisfied, we’ll issue a full refund — no questions asked

💰 Full Refund Guarantee

If you’re not completely satisfied with the preview, we’ll refund 100% of your money. No hidden fees. No complications.

🔒 A Risk-Free Shopping Experience

We want your experience to be smooth and worry-free. You're not committed until you approve the final preview of your painting.

Why Our Customers Trust Kuadros

  • 🖌️ 100% hand-painted by professional artists — never digital prints

  • 📷 Preview before shipping for your peace of mind

  • 🛡️ Guaranteed refund without hassle if you’re not satisfied

  • 🌍 Worldwide shipping with secure packaging and tracking

Frequently Asked Questions

What if I change my mind after placing the order?

No problem — you can cancel your order at any time before approving the preview and receive a full refund.

How long do revisions take?

Revisions typically take 2 to 5 business days, depending on the request. We work closely with our artists to ensure fast turnaround without compromising quality.

Are the paintings really 100% hand-painted?

Yes! All our artworks are hand-painted by expert artists using high-quality oil paints on canvas. No digital prints or machines — just authentic, museum-quality art.

Terms of Our Refund Policy

  • Refunds are available before shipping, if you’re not satisfied with the preview.

  • Once the preview is approved and the painting is shipped, refunds are no longer accepted, except in cases of damage during shipping.

  • If your painting arrives damaged, please notify us within 7 days with photos, and we’ll send a replacement or a refund.

Our Refund Policy in Summary

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