Privacy policy

KUADROS.COM is committed to respecting and protecting your privacy and providing a friendly and satisfying environment for our visitors and buyers. We strive to provide the most satisfactory online service for our high-quality products. See our full Privacy Policy.

* This policy was last updated on 7/24/2020

At KUADROS.COM, we appreciate our customers and value your concern for privacy. We take great care to protect your personal information and to comply with all applicable laws and our own internal standards and ethics. It is our greatest wish that you know how we manage your information. For more information, please read this Privacy Policy.

The Privacy Policy refers to personal information that may be collected when you connect with KUADROS, KUADROS.COM or any of its variations ("KUADROS", "Site", "we", "us"), affiliates and associates. Protecting the privacy and security of your personal information is always our top priority, and we believe that a clear, comprehensive, and straightforward privacy policy is in the best interests of our clients and our firm.

This Privacy Policy clarifies our methods of collection, use, disclosure (under specific provisions), and protection of your personal information. Finally, this Privacy Policy presents your choices for the collection, use, and disclosure of your own personal information. Your visit to our site or our auxiliary sites constitutes your acceptance of the terms of our Policy. In our effort to constantly develop our website to improve services, our Privacy Policy may face changes. KUADROS.COM has the right to amend or modify this Privacy Policy without prior notice. Therefore, we ask that you review our Privacy Policy each time you visit us.

* We are not responsible for the content or privacy policies on any website that may be linked to but not operated by KUADROS, Inc.

Collection of information: We use different means to collect your information in order to provide an efficient, rewarding and personalized experience. For example, your personal information may be used to:

Simplify the usability of our site and avoid the need to re-enter information when logging in.
Facilitate quick search for products, information and services
Create the most relevant content.
Notify you about our new products and services.
(1) Registration and orders
It is a prerequisite to complete our online registration form before using certain information or ordering products. During registration or payment, you will be asked to provide the basic personal information required, such as your full name, including your shipping and billing address, phone number, email address, and credit card number. We also ask for your country and/or the location of your organization for the sole purpose of complying with the laws and regulations of your country. Such personal information collected is necessary for good communication with you, for the billing process, the safe delivery of your orders and for internal marketing.

(2) Email addresses
You will be asked to provide your email address at certain locations on the Site:

when making a request for notification of new products
to receive our email newsletters and special offers
or to enter a contest or sweepstakes
. The opportunity to enter a contest or sweepstakes. If you choose to participate, you must disclose certain information that will be used appropriately to notify contest and sweepstakes winners and to award prizes. The names and cities of the winners of the contests and sweepstakes may be published on our site. Your participation in a contest or sweepstakes constitutes your election to receive our email newsletter and special offers and this will be notified in the official rules of our contest and sweepstakes.

(3) Cookies and other technologies
Our site also uses cookies and web beacons (also called clear GIF technology or "action tags") to speed up the site, track the items in your shopping cart and present you with unique personal content, identify you and your access privileges. , and track usage of your site.

(i) The internet browser stores small pieces of information in text file format on your hard drive which are known as Cookies. Internet browsers generally accept cookies by default. But you can change the settings and reject and delete cookies. If you do, you may be denied access to certain hyperlinks on the Site. We make use of cookies:

to facilitate your selection and purchase of products
to place them in an online shopping cart
and record your browsing activity and purchase
COOKIES CANNOT BE USED TO MAKE USER INFORMATION CONFIDENTIAL. Our cookies are not "spyware".

(ii) Web beacons deliver cookies that allow us to determine whether and how often our site has been visited. Any animated image on the Site, such as a banner advertisement, may function as a web beacon.

(iii) We may use the services of third party advertising companies to optimize the usability of the site or to serve our advertisements. These companies may use cookies and web beacons to evaluate the effectiveness of advertising (such as the most visited web pages or products purchased, as well as the amount). None of the information collected by these third parties through cookies and web beacons is linked to any personal information we have collected.

(iv) For example, Facebook collects certain information through cookies and web beacons to understand the web pages visited and products purchased. It should be noted that the information received by Facebook through cookies and web beacons is not linked to personal information collected from any customer.

(a) Log Files. When you access a site, the site's server recognizes your Internet URL. Your Internet Protocol ("IP") address, Internet Service Provider, and date/time stamp may be accessed for system administration, system troubleshooting, order authentication, and internal marketing.

(b) Age. No personal information is collected from children under the age of 18. You are required to ensure that you are at least 18 years of age or older or that you are accessing the Site with adult supervision. If you are under the age of 18, you are requested not to disclose any personal information to us. If necessary, please leave it under strict adult supervision.

(c) Product Reviews. We welcome reviews of our products and if you choose to submit your reviews, your name or pseudonym (but not your email address) remains viewable and usable by visitors, including any personally identifiable information you choose to include at your own risk. in review. We strongly recommend that you do not post sensitive personal information, such as contact information, phone numbers, or email addresses. You can forward your valuable review without disclosing any personal information.

(4) Use and disclosure of information
(a) Internal Use: Your personal information is used to process your order and provide you with customer service. In addition, your personal information may be used internally to improve the design and content of the Sites, develop the reach and optimize the marketing of our services and products, and establish general market information about visitors to our site. To facilitate such use, including the uses mentioned in Section 2, your information may be shared with partners under the control of KUADROS.COM, Inc.

(b) Communications with you: We use your personal information to communicate with you on our Site and manage your orders and deliveries. We may also resend a confirmation email after your registration with us. We may notify you of our service-related information in an exceptional case of need (for example, if we must temporarily suspend our service to develop our site). Additionally, submitting your email address is a prerequisite for entering a contest or sweepstakes; when requesting notification of new products or services; or by signing up for email newsletters and exclusive offers. Your email address will be used to transmit information to you. We also take advantage of the option to unsubscribe or prevent future emails. Because we need to communicate with you about the orders you place, you cannot opt ​​out of receiving emails related to your orders.

(c) External Use: Our priority is to provide excellent service and a wide selection. We avoid selling, renting, trading, licensing, or disclosing your personal or financial information to anyone except our affiliates under the control of KUADROS.COM, Inc. However, there are a few exceptions:

(i) We sometimes use third-party service providers (such as EMS, FedEx, UPS, and TNT) to perform specific tasks on our behalf, such as product delivery, that require the disclosure of certain information such as your name, shipping address, and phone number. But this disclosure is carefully monitored and disclosed with the sole intention of perfectly fulfilling the given task.

(ii) Similarly, to help you purchase our products and to provide customer service, we need to forward your credit card number to financial corporations such as credit card issuers and processors. When your credit card number is submitted for authorization, we employ high-tech data encryption to protect your information.

(iii) Such information may be disclosed in response to requests by law enforcement officials conducting investigations, subpoenas, a court order, or if we are required by law to disclose certain information. We will also disclose certain personal information when necessary to defend our legal rights, enforce our Terms of Use or other agreements, or defend ourselves or others. For example, information may be disclosed to prevent fraud or prevent illegal use of the Site.

(iv) Typically, none of your personal information is sold (or traded or rented) to other companies. However, there is a future possibility of acquiring or merging with or being acquired by another company and also disposing of some or all of our assets. If that happens, your personal information may be left open to that company, but that disclosure will be subject to the applicable Privacy Policy.

(v) We may provide non-personal information (for example, the number of visitors to a web page or the amount of order placed on a particular date) with third parties such as advertising partners. But this information cannot reveal the identity of any user.

(vi) We may publish the name, country, city and state of the winners of our contests and sweepstakes.

(vii) We may disclose your personal data to our intermediate service providers, subcontractors and agents who operate under contract on our behalf to offer certain services. These third parties do not have the right to use the personal information provided in any way, except with the authorization of KUADROS. They are contractually bound to use such information only to assist us and to preserve the confidentiality and security of such information.

(d) Site Analytics: We collaborate with a third-party service provider to better understand the functionality of our Site. For this purpose, the third-party service provider places cookies on your computer to collect information. The information thus collected will enlighten us on certain facts such as the search engine that has suggested our websites to you, the details of your navigation on our websites, your purchases and the traffic driven by advertisements and emails. This information is carefully monitored to better serve our customers and to present you with more personalized information about our products and offers. Although our third-party service provider may not have access to your credit card information, email address, or password information that is kept securely, your personal information may be used when it meets our needs. But our third-party service provider is contractually obligated to keep all the details it collects and analyzes for us confidential and secure. You may not, in any way, disclose your personal information or manipulate it for any other purpose, except in a collective and purely personal way.

(5) Data security
The Site introduces physical, electronic, and managerial procedures to protect the privacy of your personal information, as well as Secure Sockets Layer ("SSL") for any financial transactions on the Site. We use SSL encryption that includes a variety of sophisticated techniques to protect your personal information online at our facilities. Everyone is denied access to their personal information by default, except when our employees require them to perform a specific job. Crucially, we rely on third-party service providers for the physical security of our computer hardware and are confident in the efficiency of their security system.

While we employ top-notch industry standard security to protect your personal information, we cannot guarantee 100% security from hackers and cyber terrorists, as is the case with other websites.

(6) Exclusion / Corrections
We welcome your request to:

correct or review your personal information;
discontinue our sending of emails and/or
deactivate your current account to prevent future purchases through that account.
You can send your requests to the customer information center of the Site, or directly by email to: info@kuadros.com.

(7) Your rights
You have several rights related to your personal information:

The right to be informed about how your personal information is used and shared.
The right to access the personal information we have collected about you.
The right to request the correction of inaccurate personal information that we hold about you (this can also be done through the My Account page).
The right to request that we delete your data, or stop processing or collecting it, in some circumstances.
The right to stop direct marketing messages and withdraw consent to other consent-based processing at any time.
The right to request that we transfer or transfer elements of your data to you or another service provider.
The right to lodge a complaint with your data protection regulator – the Information Commissioner's Office.
To exercise your rights above, or if you have any questions, please email us at info@kuadros.com and we will be happy to help. We may require you to provide us with additional information so that we can verify and authorize your deletion request.

Please note that your personal information is linked to your user account and deletion of certain personal information, such as your email address, will also result in the deletion of your user account.

Updates to this policy
If we change or revise this Privacy Policy, you can check our site for changes and updates and for information about the information we collect, use and disclose. Please review this Privacy Policy periodically to see if the Privacy Policy has been revised or updated. For any queries regarding our Privacy Policy, please contact one of our customer service representatives.